Ventilate
Extinguish
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Open windows and doors to clear smoke. Ensure all family members are safe and away from the immediate hazard.
If possible and safe, extinguish any active fire in the fireplace. Do not use water on a chimney fire.
Dial our emergency line immediately. We provide direct phone assessment and rapid dispatch.
Critical Hazard Indicators
Recognize the signs of a dangerous chimney condition before it escalates. Your awareness can prevent a serious incident.
Creosote Odor
Soot Fall
Draft Reversal
A strong, acrid smell indicates heavy creosote buildup, a major fire risk.
Excessive soot or debris falling into the firebox suggests a blockage or liner damage.
Smoke entering the living space instead of going up the flue is an immediate danger.
Need immediate help? Call us now.
Our Hartford team is standing by 24/7 for rapid dispatch and expert flue safety solutions.